HOW DO I SPEAK WIITH A COMPANY REPRESENTATIVE?

You can email us by clicking here.

WHAT IS A LIMITED EDITION?

Limited Edition means a pre-determined number of prints are produced for each photograph. Once sold out, there will never be another reprint. Tom Kingsford’s Masterworks Limited Editions come in multiple sizes. Each piece is meticulously crafted to ensure the highest quality and exclusivity.

HOW CAN I SEE THE ART ON MY WALL?

Utilizing the latest in technology, we can happily create a mock-up of any image in your space, to scale. Simply click here for more information.

ARE THERE ANY ADDITIONAL EDITION TYPES AVAILABLE FOR PURCHASE?

Yes, several edition variations are available:

• Artist Proofs
  With each standard image release, a limited number of signed High-Definition Artist Proofs are made available. These editions are regarded as personal to the artist and therefore highly sought after by collectors.

• Grand Vistas Editions
  Spanning up to 27 feet, Grand Vistas are the largest available photographic prints. These magnificent pieces require multiple panels to display the entire photograph. Each Grand Vistas Edition is numbered and signed by the artist and are available as a Limited Edition or Artist Proof.

WHAT SIZE CAN I ORDER MY ARTWORK?

Sizes vary based on the photograph and frame combination. Refer to our Mock-Ups page to help you visualize the perfect fit for your space. If you have a size in mind that you don’t see listed, please contact us as we are happy to work with you on custom sizing options.

CAN I ORDER CUSTOM SIZED ARTWORK?

Yes, custom sizes are available. Contact us here for more information.

HOW DO I CARE FOR MY ARTWORK?

Always handle your photograph with white cotton gloves. Extreme caution should be used whenever it is necessary to clean the surface of your Fine Art photograph. Per the manufacturer’s instructions, dust the picture glazing with a soft, damp cloth or chamois. Apply only light pressure, rinse with clean water, and dry by blotting the cloth. Dry or gritty cloths may cause surface scratches and create a static electric charge on the surface. Do not use window cleaning sprays, kitchen scouring compounds, or solvents such as acetone, gasoline, or lacquer thinner to clean your image, as this may cause permanent damage to your image.

HOW DO I LIGHT MY ARTWORK?

Lighting your image properly involves using a mixture of spotlights and spreads. The proper degree of spread will depend on the distance of the light fixture from the photograph. While several light bulbs can sufficiently light your image, we suggest MR16 halogen bulbs for best results. It is best to seek the advice of an electrician or lighting professional to ensure the proper installation of lighting to complement your space.

WHAT IS YOUR RETURN POLICY?

MASTERWORKS Limited Editions and Open Editions are custom-made and as such, we are unable to offer returns or exchanges. We are committed to ensuring you’re thrilled with your new artwork and will do everything we can to help.

HOW MUCH IS SHIPPING?

Shipping costs are determined by the size of the order and the destination. We are happy to provide you with an estimate for shipping prior to your order if desired.